How it works

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What are you going to do when computers crash at the worst possible time? With the level of complexity inherent in modern computing, it’s made one thing certain in the world of information technology: something is going to go wrong. It’s inevitable. But when it does, are you ready? Or are you just waiting for a disaster to happen?

BOSS provides a fully-managed IT services suite. We do the work so you don’t have to, with 24/7 coverage and support available to you at any time. By monitoring your systems, defending against viruses, applying security patches, and ensuring backups are regularly performed, we find and repair minor issues before they explode into serious trouble.

Everything You Need, All in One Place

We provide a full suite of managed IT services, giving you the sanity and peace of mind to focus on growing your business. Here is what our services include:

Network Monitoring and Upkeep
We watch your network activity around the clock. If a system or function fails, we’ll know it immediately, so there’s no down time before we start investigating for the source of the problem. Often times we’ll be able to solve the problem even before you’ll be able to notice any issues.

Support Desk
With a support desk locally based here in Stockton, CA, we provide you with technical support 24 hours a day, 7 days a week, 365 days a year. Don’t hesitate to reach out to our technicians, who can be contacted via phone, email or web-based chat. They are available to help you answer your questions and provide professional support for a variety of software applications.

Data Backup
All hard drives will eventually fail — it’s just a matter of time. But even worst case scenarios can be avoided with proper data backup. Factually, no business should be without a proper backup system. With our robust data backup and data transfer continuity solutions, we make sure your most critical information stays secure and backed up. Even more, we ensure that it is accessible on demand, even in the event of a network failure or a disaster – so that worrying about data loss will be a thing of the past.

Custom Project Work
With a variety of custom projects to help you optimize your IT infrastructure, our technicians can perform the work overnight or over the weekend, so as to avoid interruption or downtime at your office. These projects include software installations, migrations, setups and configurations, so contact Boss Copy today to learn more!